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Questions about your family, account or a task?

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Tell us what’s on your mind

A question, a problem, or an idea for your household? Share the details that will help us understand.

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What happened? What did you expect? Or tell us how TidyWin could work better for you.

Your situation optional

Task, date, settings or example

You can mention your own task names and relevant details. Leave out passwords, PINs and private information about other people. We do not attach your household history.

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Family reference optional

Copy your family reference from TidyWin → Family → Help and privacy. It helps us identify your situation; it does not attach your family’s history.

Send these details to TidyWin support

Your message, reply email and chosen details go to support@fancy-arty.com through Supabase and Resend. If you’re a child, ask a parent or household adult to help. Privacy information.

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Prefer email?

Email support@fancy-arty.com. Include your app version and a short description of what happened.

Never send your password, family PIN, verification codes or private proof photos. We will not ask for them by email.

Account help

Use the password-recovery option on the sign-in screen if you cannot sign in.

Read how account deletion works, or contact us if you cannot access your account.

Privacy requests

Use the same address for access, correction or deletion requests. We may need to verify that the account belongs to you.